Surprising and delighting guests is a key way to create a memorable experience and encourage repeat business. Here are some tips for surprising and delighting guests at your glamping site:
- Personalized welcome – Greet guests with a personalized welcome message, perhaps including a small gift or a welcome basket with essentials like water, snacks, and local information.
- Unexpected touches – Consider adding unexpected touches throughout the site, such as a hammock in a private corner, a cozy seating area near a campfire, or a well-stocked library of books and games.
- Eco-friendly initiatives – Implementing eco-friendly initiatives, such as composting toilets, rainwater harvesting, or a garden to table program, can help to delight guests who are environmentally conscious.
- Local experiences – Offer guests unique local experiences, such as a guided hike, a cooking class using local ingredients, or a tour of nearby attractions.
- Flexible check-in and check-out times – Offering flexible check-in and check-out times can help to make guests’ stays more convenient and stress-free.
- Personalized recommendations – Provide guests with personalized recommendations for local restaurants, activities, and attractions. This shows that you care about their experience and want them to have the best time possible.
- Complimentary upgrades – Consider offering complimentary upgrades, such as a better view or a larger unit, to guests who are celebrating a special occasion or as a surprise during their stay.
- Feedback and follow-up – Encourage guests to provide feedback about their stay and follow up with them after they’ve left to see if there’s anything you can do to improve their next visit.
By incorporating these tips, you can create a memorable and enjoyable experience for guests that will set your glamping site apart and encourage repeat business
